The following guide will explain how shift management works in LobbyPMS:
1. Your business must have at least one cash register location configured in the system in order to process sales operations or expenses (For example: reception cash register or bar cash register). Similarly, each system user must be assigned with one of these location cash registers in order to to start or close a shift. See the cash register configuration guide for more details.
2. Set up payment methods and start a shift:
In the Configurations menu you will find the option to Configure payment methods. When you add a new method of payment or choose to edit an existing one, a window will display giving you the option to "Enable for cash registers". When this option is activated, the system user will be required to enter a starting balance for this method of payment at the start of every shift in their assigned cash register.
To start a shift, the user must first click on the "Open cash register" button located in the LobbyPMS interface.
In the following example, the user will open their shift by entering an initial balance of COP 300,000 in cash and COP 100,000 in credit card receipts. This means that the user will start their shift with those balance values already in their cash register.
3. Closing shift and report
At the end of the shift, the user must click on the "Close cash register" button which is located in exactly the same place as the option to open when they are not logged in. The system will ask them to enter the final balances with which their shift has ended, for each method of payment enabled.
Staying with the previous example: The user has now ended their shift with COP 600,000 in cash and COP 200,000 in credit card payment receipts. These are the results of all transactions made during their shift.
When the user closes their cash register session, they will be prompted to enter these values. The system will close their shift and indicate if there is a discrepancy between the final balance reported by the user, and the balance that the system indicates as correct after all transactions have been entered.
In cases of any inconsistency, the system will alert the administrator user by sending a notification email.
4. Historical shift reports
You can view historical shift reports via the Cash register configuration option on the main LobbyPMS menu screen. Then select Cash register: Closure reports and filter the results within a customs date range